Refund policy

Before you buy, please make sure to review the Size Guide. TANYA HEATH Paris runs a half size smaller than most America shoe brands.

I want you to love the fit and comfort of your shoes. Please make sure that you "test drive" your new shoes around the house for 20-30 minutes before you wear them outside so that you know that they are right for you. I offer free returns.

RETURNS

United States Clients: 

  • Full price purchases, promotions and first purchase discounts:  I accept returns of unworn shoes in original packaging within 30 days of receipt. I provide a full refund to the original payment tender. You may request a free return label for any exchanges.
  • Clearance: Products in the clearance / bargain collection are FINAL SALE.
  • If a Clearance item does not fit, you may exchange for another size or style. The cost of the exchange shipping labels will be subtracted as a restock fee. 

Canadian Clients, Given the complexities and expense of shipping, duty, and brokerage fees, I am not able to provide a return label for shoes shipped to or from Canada. Please contact me before your purchase so that you will receive the best fit possible and I'll answer any questions. 


Making choices online can be hard, so please contact me with any questions before you purchase. Please contact sally@tanyaheathus.com to request return instructions prior to shipping.

Merci, Sally

TANYA HEATH US
PO Box 122 Green Village, NJ 07935